Homecare should be about prevention — not picking up the pieces.

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We talk a lot about the ambulance at the bottom of the cliff in healthcare. Homecare is no different. Recently, I met with a family where the spouse told me there "wouldn't be much for the carer to do." Her partner is a high falls risk who needs supervision to mobilise safely. Without support, a fall could mean a broken hip, a hospital admission, weeks of rehabilitation, and a level of care far greater than what a few hours a week would have cost.

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Early intervention works. You don't need 24-hour care from day one — in fact, most people never will. It might start as twice-weekly respite so a primary carer gets a real break. As needs evolve, so does the support. We work alongside each client and their family to figure out what that looks like, at every stage.

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And it's always worth saying: homecare isn't about taking away someone's independence. It's what allows people to stay home, on their own terms, in the place they know best.